All of the systems listed on Best Solar Hot Water’s site are covered by warranty but the cover varies from manufacturer to manufacturer.

Each of the products sold on this site has warranty details attached to the product description. Generally speaking the solar collector and solar tank have a warranty of 5- to 15 years (depending on whether the tank is a stainless steel or vitreous enamel (sometimes referred to as glass lined).

The supplied item will be replaced at no cost if there is a manufacturing fault within this period BUT the labour to replace it is generally limited to one or two years. The pump, controller, electric element and valves are manufactured by third parties and parts are generally only covered for one year, labour may only be covered if the fault is found at the point of installation.

If you find a manufacturing fault in your system you may make a warranty claim by downloading the appropriate Warranty Claim Form from the list below and sending it directly to the manufacturer:-




Neo Power



Solar Ark

Solar Mio